What to Expect When Returning an Item

We're a small business with only one location and a handful of employees. It is the nature of business such as ours, and also our pleasure, to develop relationships of trust and friendship with our customers. Because of this our policy is quite flexible. We want you to be happy with your purchase, we want it to enliven your home and enrich your life. If an item is unused, undamaged, and presented with the original receipt in a reasonable amount of time we are happy to accept a return or exchange. We try and help on a personal, individual basis that allows us to consider each request separately.

Processing fee and shipping charges are not refundable.

To arrange a return or inquire further, please call or email us:

250-386-8191   -   service@thetuscankitchen.com

Items must be unused and in original condition. In rare cases we reserve the right to charge a restocking fee of 15% of the sale amount.